Frequently Asked Questions - FAQs
Do you offer same-day flower delivery in Burbank?
Yes, we provide same-day delivery in Burbank for orders placed before 12:00 PM.
How much does flower delivery cost?
Delivery in Burbank is $11.95. Delivery outside of Burbank varies by location, but you can see the cost by clicking on an arrangement and then entering the address and you'll see date options and pricing. This way there is no surprise at check out.
Can I order online or by phone?
Yes! You can order online anytime at samuelsflorist.com or by phone at (818) 846-1722 during our business hours (Mon-Fri 9:00 AM-5:00 PM, Sat 9:00 AM-12:00 PM, Sun Closed).
What forms of payment do you accept?
We accept major credit/debit cards, Apple Pay, Google Pay, Link, bank account payments, and Afterpay at our online checkout. For phone orders, we take all major credit cards, Zelle, and Venmo.
Can I request certain flowers or colors?
Of course! You can let us know your preferred flowers or color palette. While some blooms may be seasonal or limited, we’ll do our best to create an arrangement that reflects your vision.
What happens if the recipient isn’t home?
We usually contact the recipient before we attempt delivery, either by phone or text. It's too hot for a large part of the year to leave flowers outside for what could be several hours.
Do you deliver flowers to hospitals, offices, studios, or event venues in Burbank and surrounding areas?
Yes, we deliver to all residential and commercial addresses. Please provide the full address and any delivery notes during checkout, along with a phone number. Studio deliveries require we speak with someone before being let on the lot, so a cell or assistant's number is required.
Why choose flowers by Samuel's Florist?
We offer fresh product, reasonable prices, and personalized services. We are big on communication and don't overpromise.
Can I add a personalized message or card to my flower order?
Absolutely. At checkout, you’ll find a dedicated field to type in your custom message or upload a short video message via our secure form at checkout.
Can I order a flower subscription?
Yes, we offer several subscription choices, either for yourself, as gifts, or even cemetery placement services. We set up custom schedules, flower choices, and payment options that best suit your needs.
Can I order flowers for someone in a different city or state?
Yes, you can but we don't encourage it. Items shown on our site are our custom arrangements and we simply call a florist in the delivery area and place the order with them, we have no contract with other florists and cannot guarantee they will be able to duplicate the item or the price.
Delivery FAQs
Do you offer same-day flower delivery in Burbank?
Yes, we provide same-day delivery in Burbank for orders placed before 12:00 PM.
How much does flower delivery cost?
Delivery in Burbank is $11.95. Delivery outside of Burbank varies by location, but you can see the cost by clicking on an arrangement and then entering the address and you'll see date options and pricing. This way there is no surprise at check out.
Do you deliver flowers to hospitals, offices, studios, or event venues in Burbank and surrounding areas?
Yes, we deliver to all residential and commercial addresses. Please provide the full address and any delivery notes during checkout, along with a phone number. Studio deliveries require we speak with someone before being let on the lot, so a cell or assistant's number is required.
Can I order flowers for someone in a different city or state?
Yes, you can but we don't encourage it. Items shown on our site are our custom arrangements and we simply call a florist in the delivery area and place the order with them, we have no contract with other florists and cannot guarantee they will be able to duplicate the item or the price.
